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I love this so much:

"This is the dilemma of Marshall Rosenberg. He offers, with Nonviolent Communication — his book, his program, his system — life-altering relief. And yet his presentation is so off-putting, so artless, so embarrassing (his book isn’t printed in Comic Sans, but it might as well be), that most intelligent people would rather muddle along with their shelf of unread college philosophy textbooks."

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